Hardware for furniture, upholstery, kitchen, coatings and furnishing systems.

Furnishing Idea is the portal dedicated to the furniture and furnishing industry, designed to bring together different professionals such as architects, designers, carpenters, furniture makers and manufacturers active in the furniture market who represent the reference point in terms of innovation and quality of the product offered. On the other hand, the portal aims to provide a valid information service focused on products, projects, events and fairs and everything that revolves around the world of components, semi-finished products and accessories for the furniture industry.


The portal is divided into different sections where you can explore the different products according to different categories, get in touch with manufacturers, download catalogues to keep up with industry trends and watch videos of interviews with the best professionals and manufacturers.


In the articles section you can find all the information about the most innovative product technologies, such as furniture materials, furniture accessories and systems, furniture machinery, furniture hardware, manufactured by manufacturers with a solid experience in the field. In the companies section there is an overview of the manufacturers registered on our portal, divided by product category, where you can contact us for any request. Our portal also has a special catalogues section to allow professionals and operators in the sector to view in a practical way all the catalogues relating to the various products (furniture hardware, upholstery materials, furniture paints, etc.). In addition, to allow easy consultation of the products, our portal has reserved a product section, organized by categories, where you can find out about the technical characteristics, materials and functionality of each product. The video section, on the other hand, presents numerous video interviews given by professionals and manufacturers that report news, insights and informative content on the best technologies in the sector.


In addition, to keep you constantly informed you can also consult our Journal section which contains all the Furnishing Idea magazines dedicated to the furniture and furnishing industry, such as the edition dedicated to Sicam or Interzum, two of the most important trade fairs in the sector. The magazines can be consulted from the portal or easily downloadable in pdf format.


Thanks to the trust placed in us by many manufacturers, our portal is now recognized both nationally and internationally. In fact, there are already many internationally recognized and established companies in the sector, including the AIPEF group (Italian Flexible Expanded Polyurethanes Companies) which promotes scientific information on the use of flexible polyurethane foam in the sectors in which it is used.

Elica among the top 5 companies in Italy for the high level of assistance offered to customers

Elica, a world leader in the production of extractor hoods and hobs, has been named one of the top 5 companies in Italy for the high level of customer service offered. This important recognition was awarded by the German Institute for Quality and Finance, which every year conducts the most extensive survey on the quality of service offered by companies in Italy to end customers, and which included Elica in the ranking of the top 5 companies for customer service in the cooker hoods and hobs sector.
The survey, developed in synergy with Frankfurt's Goethe University, assesses, through a careful system of analysis with predefined quality criteria, only the opinion of customers on the service received.  For the seventh edition of the survey, 232,000 opinions were collected from 152 sectors of the economy. Analysis of the data shows that companies in the household appliances sector, including cooker hoods and hobs, must offer their customers high-quality service if they are to be successful.


The importance of service

To build customer loyalty, it is necessary to go beyond product quality and offer fast and reliable technical support. The relationship with the customer and above all the after-sales services offered are, today more than ever, fundamental and differentiating elements for companies.
This is what Marco Trullo, Head of Consumer Service at Elica, says, adding: “For this reason, a few years ago we began a profound transformation of the service area, implementing growth and potential, restructuring the service networks and beginning to support customers directly, adapting to different and renewed needs. Since January 2020, we have been managing a direct service network in Italy with 180 partners, which is giving us excellent results.
The constant focus on service to consumers was even more important last year, during the health emergency, and although it was put to the test, it was able to respond effectively to the various needs.


Working alongside customers to simplify their daily lives

Elica's objective for the near future is to stand by its customers and simplify their daily lives.  In an increasingly connected world, the company wanted to strengthen a new service model where customers can contact the company from any device and interactive communication channel. This is certainly an important project, which will also involve the international offices, strongly desired by the company; the positive opinion of those who choose Elica is not only linked to the quality of the products, but also to the added value offered with services that support customers.

Falmec kitchen hoods: suction solutions where glass is the protagonist

The Venetian company's innovative technology dialogues with the tradition of Murano glassmaking
Category: kitchen hoods
Publication date: 13/04/2021
Company: Falmec S.p.A.

Bora hob extraction systems: now in Italy with its own sales network

Objective for 2021 to concentrate efforts on doubling distribution in Italy
Category: kitchen hoods
Publication date: 19/02/2021

Franke Home Solutions: the new division of the Franke Group is born

The new name aims to expand the presence of the company in the kitchen system
Category: Industry news
Publication date: 22/01/2021

Two Falmec hoods in the foreground in the award-winning film Parasite

The kitchen hoods are part of the Design Collection, a synthesis of stylistic and functional perfection.
Category: kitchen hoods
Publication date: 25/02/2020
Company: Falmec S.p.A.

By Novy: hoods that illuminate kitchen

A LED light system helps to create the right atmosphere
Category: kitchen hoods
Publication date: 19/09/2017